Your providers. Your coverage: for Your Life.
Who do I contact to see if a provider or medical facility is in the OCHN Network?
You can search the OCHN updated directory online, or you may call our office at 270-691-8020. If the provider is not listed in the OCHN network you may complete a provider nomination form and OCHN will contact this provider. Please note that if the physician agrees to join the OCHN network, credentialing may take up to 90 days.
Who do I contact for benefit and deductible information?
Please contact your Third Party Administrator (TPA); their phone number will be on your insurance card.
Who do I contact to see if a procedure is covered?
Please contact your Third Party Administrator (TPA); their phone number will be on your insurance card.
Who do I contact to check the status of a claim?
Please contact your Third Party Administrator (TPA); their phone number will be on your insurance card.
My claim was processed as Out Of Network, but the provider is listed in the OCHN network- what do I do?
Contact our office at 270-691-8020.
