Frequently Asked QuestionsWho do I contact to see if a provider or medical facility is in the OCHN Network? You can search the OCHN updated directory online, or you may call our office at 270-691-8020. If the provider is not listed in the OCHN network you may complete a provider nomination form (available online) and OCHN will contact this provider (note that if the physician agrees to join the OCHN network, credentialing may take up to 90 days). Who do I contact for benefit and deductible information? Contact your insurance company, their phone number will be on your insurance card. Who do I contact to see if a procedure is covered? Contact your insurance company, their phone number will be on your insurance card. Who do I contact to check the status of a claim? Contact your insurance company, their phone number will be on your insurance card. My claim was processed as Out Of Network, but the provider is listed in the OCHN network- what do I do? Contact our office at 270-691-8020 |
